Faith Journey Wellness, LLC

Effective Date: October 12, 2026

Faith Journey Wellness, LLC (“Faith Journey Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, and shared when you visit www.andreacarow.com, subscribe to our emails, or use our coaching services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, email address, and information you submit through our website contact form.

• Newsletter information: Your first name and email address when you subscribe to our emails.

• Coaching information: Contact details, scheduling information, responses to intake questionnaires, and information you voluntarily share during coaching.

• Payment information: Payment-related information processed through our third-party booking and payment services.

• Website usage information: Information about visits to our website, such as pages viewed, approximate location, browser type, device information, and referral sources, as available through Squarespace Analytics.

Because our coaching addresses personal experiences with food, body image, and recovery, information you voluntarily provide may be sensitive. We ask that you avoid submitting sensitive personal or health information through the general website contact form.

2. How We Use Your Information

We use collected information to:

• Respond to questions and contact requests.

• Schedule, prepare for, and provide coaching services.

• Process bookings and payments.

• Send newsletters and other emails you have requested.

• Understand website traffic and improve the visitor experience.

• Maintain business records and fulfill applicable legal obligations.

We do not sell your personal information.

3. Website Analytics and Cookies

Our website is hosted by Squarespace and uses Squarespace Analytics to understand how visitors interact with the site.

Squarespace may use cookies and similar technologies for website functionality, security, and analytics. Some cookies may be nonessential.

You can manage cookies through your browser settings. Where a website cookie-consent mechanism is provided, you may also be able to manage your preferences through that mechanism.

For more information, please review Squarespace's privacy and cookie documentation.

4. Third-Party Services

We use third-party services to operate our website and business, including:

• Squarespace: Website hosting, contact forms, and website analytics.

• Kit: Newsletter registration and email communications.

• Calendly: Coaching appointment scheduling and intake questionnaires.

• Stripe: Payment processing.

• Google Drive and Google Docs: Storage and management of business and coaching-related records.

When you use these services, your information may also be handled according to their respective privacy policies.

We encourage you to review those policies before submitting information.

5. Coaching Information and Confidentiality

We understand that coaching conversations may involve sensitive personal experiences.

We use information shared through coaching to prepare for and provide coaching services and to maintain relevant records.

We take reasonable steps to protect the information in our care. However, no internet-based service or electronic storage method can be guaranteed completely secure.

Coaching should not be assumed to carry the same legal confidentiality protections as treatment provided by a licensed healthcare or mental health professional.

We may disclose information when required by applicable law or when otherwise legally permitted.

6. Email Communications

When you subscribe to our newsletter, you may receive emails containing encouragement, faith-based reflections, practical resources, podcast updates, and information about our services.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Unsubscribing from marketing emails does not necessarily prevent us from sending communications directly related to coaching appointments or other services you request.

7. Sharing Your Information

We may share information with service providers when reasonably necessary to operate our website, communicate with you, process payments, or provide services.

We may also disclose information when required by law or in connection with protecting our legal rights.

We do not sell personal information to advertisers.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information and the services involved.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

We will review requests and respond as required by applicable law. Certain information may need to be retained for legitimate business or legal reasons.

You may also unsubscribe from marketing emails at any time.

10. Children's Privacy

Our website and coaching services are intended for adults. We do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us.

11. Changes to This Policy

We may update this Privacy Policy as our business, services, or legal obligations change.

Updates will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Faith Journey Wellness, LLC
North Dakota, United States
Email: hello@andreacarow.com
Website: www.andreacarow.com